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Not email from alerts

hello I defined alerts according to blog

and I can see my alerts in Alert Inbox, but there's no email, I've checked the blog from Michal for XI: troubleshooting alerts, but I can't find somethign talking about not receiving emails, or maybe some guide to check configuration for the server be able to send emails, I've sent emails from BPM's with Email adapter succesfully but I don't know if this is related, thanks in advance for your answers.

regards,

Julio Cesar

replied

Hi Julio,

To send alerts through Email, please complete the below configuration

1) Assign the Email Id of the Alert Receipient through SU01.

2) goto RWB>ALERT INBOX> PERSONALIZATION--> (Select) Time Independent Delivery and Email

3)And to send Emails you need to setup SCOT. and you need to check this with your BASIS team.

Regards,

MK

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