Recording a check as "void"

[Former Member]

My client has a check that did not print and wants to record it as "void" in the system. How do you do this if there is no corresponding document?

[former_member583013]

Kathy,

Was the Check Run used to generate the Check or was an individual Outgoing Payment processed.

If a Check Run was used and in the last step the checks were not printed...or even it was individually processed as a outgoing Payment.

Go to the Outgoing Payment window ....Find the outgoing payment and right click and Cancel

[Former Member]

They had a Check for Payment, went to print it and it did not print correctly. So, they marked it as Unconfirmed, made changes to the check format, printed it again with the next check #. So the check that did not print correctly is not showing in their system at all, but they do not want to show a gap in check #'s, but want to show that first check in the system as Voided.

[former_member583013]

Ask your client to select any check yet to printed and ....and then print it .... enter the damaged check number in the Next Check Number window ...but print it on a blank sheet of paper.

Once the check is printed...ask them to select Damaged in the check confirmation window.

This way the check number will be consumed. The Check you selected for processing this will be still Open and available for printing

Suda

[Former Member]

Hi Kathy,

If this check has check number assigned, you can always using Void Checks for Payment under Outgoing Payment by check number.

What is your client's real issue?

Thanks,

Gordon