HR -> CRM integration (IT0105/0020)
I am distributing the HR employee master data IT0000, IT0001, IT0002, IT0006/1 and IT0105/0001,0005,0010,0020 to CRM system.
The problem I am facing is in Business partner(Employee) address - communication data:
IT0105/0005 FAX is correctly transferred into BP communications: FAX
IT0105/0010 E-Mail is correctly transferred into BP communications: e-mail
IT0105/0020 Phone in work is not being transferred to BP communications-telephone but IT0006/1-TELNR is instead.
This seems to be the standard SAP logic; my question is:
Is there any workaround how to fix this or do I need to code the logic manually in user exit EXIT_SAPLRHA0_003 (enhancement RHALE001)?
Everytime the address is sent without IT0105/0020, the telephone number would be overwritten. I would not send the address if it is not mandatory IT.
Thank you for helping.