Issue while installing Flynet Webservice Generator on my laptop

[Former Member]

Hi,

I downloaded the 30 day trial version of Xcelsius Engage Server 2008.While trying to install Flynet I am having the following error

An Exception occured in the OnAfterInstall event handler of Licensing Service.ProjectInstaller

-->Cannot start service Flynet CAL Manager for Xcelsius on computer'.' -->The service did not respond to start or control request in a

timely fashion.

I am using the setup.exe in

\SP1\Connectivity\Flynet WebService Generator to install the service.

Please help if possible.

thanks

deepak.

Edited by: Deepak Mangani on Oct 9, 2008 9:17 PM

[Jason_Cao]

Hi Deepak,

I wonder if the "[Getting Started - Installing Flynet|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/4009ecd7-8064-2b10-deb5-96d119491b6b]" document may be of some help to you as well.

Note an upcoming webinar from Flynet on March 25, 2009: [Unleashing the Awesome Power of Xcelsius: Flynet and Live Xcelsius Dashboards|https://www.sdn.sap.com/irj/boc/index?rid=/webcontent/uuid/40ca9083-a8e9-2b10-5e8c-e41e6dc8cade] [original link is broken]; that you might want to register for and attend.

Regards,

Jason

[Former Member]

Deepak's issue was actually dealt with via our support , e.mail support AT flynetviewer.com

But in case anyone else has a similar problem this is probably due to one of two things:

Your operating system is 64 bit , a known issue we have with the Licence Keycode checker routine.

OR , you are running a non-English version of windows. We have fixed this for the next release of the Web service Generator but in the interim we can provide you with a solution.

The quickest way to get support on our Web Service Generator is to e.mail using the address above, although we do check this forum most days.

Ian

Flynet Support

[http://www.flynetviewer.com]

P.S , thanks for the plug for our Webinar Jason

Edited by: Ian Learmonth on Mar 5, 2009 11:19 AM

[Former Member]

Hi Deepak,

Flynet is actually a third-party application that Business Objects doesn't provide support for. Fortunately, Flynet has their own support services that you can find here:

http://www.flynetviewer.com/Flynet-Support/Default.aspx

Best regards,

Jon Teopaco