Eventually we want to e-mail invoices to our customers. Currently, we mail them. However, the e-mail field on the General tab of the BP does not necessarily correspond to the AP Dept of the customer. So, do SAP B1 users that e-mail invoices typically create a Contact for the AP Dept and e-mail based on this contact?
Same issue with e-mailing promotions. The general e-mail is not necessarily where we should be e-mailing promotions. So, is this also defined / set-up at the Contact Level?
What if most our customers are small business with only one e-mail and one person? It seems redundant to have to create multiple contacts for this purpose but it seems like we would need to do this to maintain consistency in our operations.
Would like to know how others deal with this.