error message "R/3 user XXXX registered for another user"

[Former Member]

Dear experts,

when I create a new user in BW, after this user is used once ( login & change init password), the another user can not use this UserID & Password log into BW system.

The error message said " XXX: SAP System Message: R/3 user XXXX registered for another user, Please contact Level 1 for support. Logging off in 15 seconds!"

do anyone knows what's setting behind it (might be profile)

Thanks

Jie

[Former Member]

is anyone know it ? thanks

[Former Member]

what kind of user type did you use?

[Former Member]

the normal dialog user

it looks combine SAP user with NT account, where I can check this setting?