Error webservice 91

[Former Member]

Hi

I have a message saying

"Cannot download the dimension list from server. [ErrCheck] An error occured while checking an error from webservice. 91: Object reference not set to an instance of an object"

I got this error when I log in BPC EXCEL.

Then if I click OK i got the following:

"[ErrCheck] An error occured while checking an error from webservice. 91: Object reference not set to an instance of an object"

Then when I click OK I got the following:

"An error occured while getting a team list from the server."

Then the second message again.

Then I click on EDATA and I have the message:

"An error occured while starting Data Manager"

I do not understand... I seems to have appeared like this for not apparent reasons. I asked all my colleague and nobody changed the security settings. I just reprocessed all of them but the problem is still here...

Nic

Edited by: Nicolas Argente on Oct 9, 2008 3:08 PM

[Former Member · Accepted solution]

Sorry for the late reply, I just bumped into this error myself. Several quick tricks were unsuccessful but one of the following did fix the problem. I'm not sure exactly which it was since I did them all at the same time, but...

Client Machine:

1. Uninstalled BPC for Office and BPC Administration.

2. Deleted C:\Documents and Settings\username\My Documents\OutlookSoft folder

3. Deleted C:\Program Files\BPC folder

4. Removed the OUTLOOKSOFT entry from the registry. Start Menu \ Run \ cmd \ regedit. Delete the HKEY_LOCAL_MACHINE\SOFTWARE\OUTLOOKSOFT folder.

5. Reboot PC.

Server:

1. Deleted the BPC\Data\Webfolders\Appsetname\Appname\PRIVATEPUBLICATIONS\userid folder from each application.

2. Deleted the BPC\Data\Webfolders\Appsetname\PRIVATEPUBLICATIONS\userid folder.

3. Removed the user ID from security.

4. Re-added user ID into security.

Client Machine:

1. Navigated back to http://servername/osoft and installed BPC for Office.

2. Used Connection Wizard to reconnect. Worked like new.

Hope that helps!

[Former Member · Accepted solution]

Thanks Stefan,

I dont remember how i solved the problem myself... sorry for this.

I think it was not due to BPC but to a server config, but i am not sure...

Nic

[former_member633037 · Accepted solution]

Hi Hiren,

I got the same error when I click the button "EDATA" i got the following:

"An error occured while starting Data Manager. [ErrCheck] An error occured while checking an error from webservice. 91: Object reference not set to an instance of an object"

I've already checked on server:

- Microsoft .Net Framework 1.1 and 2.0 - OK!

- Server diagnostics tool at SERVERMANAGER - OK!

I checked the SERVICES, and all are running compared to a different BPC server that is running.

In my BPC client when i run any EVDRE works fine and all dimensions are updated

Did you remember how do you fix this?

[Former Member]

It seems that the problems is only for users using the NON WINDOWS user log in... the one where you have to put the password, ID and Domain...