I have a sales order (retail). On one of the line is a Reason of rejection but the net value of the entire order make the calculation including even the rejected line. I've made updates of the conditions (header and positions) but the net values does not change.
What can i do? (i don't want to delete the rejected line)
Ilango Rayarpalayam Veeraiyan replied
This is because the reason for rejection code is marked blank for statistical value in configurations.
check for a reason for rejection code in SPRO with X/ Y indicator marked against the statistical values and assign that particular rejection code
Path: SPRO\ Saleas & distr \ sales \ sales documents \ sales document item\ Define Reasons for Rejection