on 10-09-2008 12:45 PM
Hi all,
I have activated partial payments for rebates, tests seems to be OK.
But when I create the final settlement, the system creates a credit note memo document where it put as a value the amount of all partial payments. I can change it manually and put the balance but why does SAP calculate and propose this addition instead of what is relevant to be paid ?
Exemple :
Accrual of 100
Manual payment 1 : 30
Manual payment 2: 30
Final settlement in the credit note : sap proposed 60
I wonder why...
Normally you should get 100-60=40 (in the case where you have to pay all off course, it could be 10 or any value inferior to what have already been paid)
Thanks for your ideas !
Maybe accrual is not actually 100? Maybe there were more documents since the manual payments were created? I would suggest to trace it back to the original sales/billing documents.
Also you might want to read this document about the rebates:
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