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Account Lifecycle/ BP Role and Replication to ECC

Hi Experts.

I am seeking advise on the best approach to implement the following scenario in SAP CRM 2007:

We want different screens depending on customer "status" (eg. roles: prospect, customer, ship-to). We also want that only business partners who are not prospects are replicated to ECC.

I know that with the new WEB UI, i can control the screen (fields etc.) by the account lifecycle and I know that replication is normally controlled by BP role, however this means that the user have to change both the role and the account lifecycle stage when a prospect becomes a customer, which I do not like....

Is there a way to change the role when I change the lifecycle stage automatically?

Or is there a whole other approach to solve my scenario?

Any advise is appreciated.

Best regards, Mia

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replied

Hello Mia!

The first question I have to discuss with development.

For the 2nd question there is a note available. It's not that you have the Role as a View-Control, but you can define views dependent on different attributes.

Please check Note:

[1257009 Role-dependent field modification not supported|https://service.sap.com/sap/support/notes/1257009]

Best regards

Arno

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