BO Central Management Console (CMC) Infoview extremely slow

[Former Member]

We had restarted the BO server as well as the Web server last weekend and since then logging into CMC and Infoview has been extremely slow. Viewing folders, instances every action is very very slow.

Any idea what is going on? Restarted the servers several times and hasn't helped.

Any help would be greatly appreciated.

BOXR2

Web server Apache Tomcat

Thanks!!

[Former Member · Accepted solution]

Hi,

Are you sure you don't have tracing enabled on your server? The most common way to configure this is to add "-trace" to the commandline of one or more services. This will have a severe impact on your server performance and should only be used for a limited time.

Kind regards,

Kristof

[Former Member · Accepted solution]

I just checked the command line for the servers and traning is not enabled.

Thanks

[Former Member · Accepted solution]

What's the heap size on Tomcat?

Is there any information in the stdout.log?

[Former Member · Accepted solution]

Thanks for your reply.

I checked stdout.log,

here is what a portion of the file have in them

log4j:WARN No appenders could be found for logger (org.apache.catalina.session.ManagerBase).

log4j:WARN Please initialize the log4j system properly.

Oct 9, 2008 12:29:47 PM org.apache.catalina.core.StandardHostDeployer install

INFO: Installing web application at context path /webcompadapter from URL file:D:/Program Files/Business Objects/Tomcat/webapps/webcompadapter

[Former Member · Accepted solution]

What's the heap size?

You should install [lambdaprobe|http://www.lambdaprobe.org/] to monitor Tomcat. This will give you much more information and much faster.

[BasicTek · Accepted solution]

log4j:WARN No appenders could be found for logger (org.apache.catalina.session.ManagerBase).
log4j:WARN Please initialize the log4j system properly.
Oct 9, 2008 12:29:47 PM org.apache.catalina.core.StandardHostDeployer install
INFO: Installing web application at context path /webcompadapter from URL file:D:/Program Files/Business Objects/Tomcat/webapps/webcompadapter

The log4j message simple means a log4j file is not created. There are no real errors here.

Regards,

Tim

[Former Member · Accepted solution]

Thanks to everyone for the replies. Our network team found that it was a netwrk error and the problem is now resolved. I appreciate your time.

Thanks

[Former Member]

Issue is now resolved