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how to choose a mobile solution

hi,

discussion point here is how to select a mobile sales solution. client has implemented SAP CRM but is not sure if they should go ahead with mobile sales solution (laptops). key concern is the cost associated.

sales is pushing for a mobile solution but IT/management is not convinced about sap' mobile capabilities.

can someone share their experiences, SAP's roadmap on mobile sales solutions.any document which can be referenced

thanks

RH

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