Implement Org determination for Service Orders

[Former Member]

Hello Freinds ,

My Client is implementing the service order with WebIC2005 with the following scenarios.

Service orders created Manually.

Service Orders created from completed sales order automatically.

Could any one possibly suggest the best practice of implementing org determination for the above scenarios.

Is it a correct practice to determine sales org for manual creation of Service Order.

For Automation process is it not correct have sales org determined from sales order.

How to determine Org Determination in WebIC service order Link?

Thanks & regards

Amar

[Former Member · Accepted solution]

Hi Amar,

You cant assign two diffrent org determination for same transaction type.

Its always better to determine the org at transaction type level. But wehn you are creating service order from sales order , you can set the rule in Copy control whether to copy the org or not.

Hope this helps.

Regards

Arun Kumar

[Former Member · Accepted solution]

Hello Arun,

I do understand this and we have taken care of Automated one. We also need to create this manually some times and i need to have a solution for manual creation of Service orders. do we have a function module i can use in Org Det Rules which i can use for both Manual and automated process.

Thanks

Amar

[Former Member · Accepted solution]

Hi Amar,

For Manual one you can define the org determination based on the rules.

You can try the Following Function Module for this :

CRM_ORGMAN_DETERMINE_SET

CRM_ORGMAN_POST_DETERMINE_SET

CRM_PARTNER_ORG_DETERMINE_OW

CRM_ORGMAN_DETERMINE_ORGOBJS

CRM_ORGMAN_DETERMINE_ORGOBJS_E

Regards

Arun Kumar

[Former Member]

SAP provided a BADI to solve the issue.