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getting error OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse

hi,

I am getting following error while trying to get the rights for applications

I am using following Query to get the application

SELECT SI_CUID,SI_NAME,SI_DESCRIPTION From CI_APPOBJECTS WHERE SI_PARENTID = 99 Order by SI_NAME

and using following Java code to get the rights

IInfoObject infoObj = (IInfoObject)infoObjects.get(objs);

ISecurityInfo securityInfo = infoObj.getSecurityInfo();

IRightID[] rights = securityInfo.getKnownRights();

I am using BOE XI R2 SP4

what is causing this problem ? the user running this program is logged into CMS as administrator

This problem doesn't happen in all the installations of BOE ? is this some configuration issue ?

following is the java stack trace

cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2

detail:An error occurred at the server :

Plugin Manager error: Unable to locate the requested plugin 353 on the server.

The server supplied the following details: OCA_Abuse exception 5122 at [.\exceptionmapper.cpp : 77] 42027

...Plugin Manager error: Unable to locate the requested plugin 353 on the server. Unknown plugin

at com.crystaldecisions.sdk.exception.SDKServerException.map(Unknown Source)

at com.crystaldecisions.sdk.exception.SDKException.map(Unknown Source)

at com.crystaldecisions.sdk.occa.security.internal.f.new(Unknown Source)

at com.crystaldecisions.sdk.occa.security.internal.f.a(Unknown Source)

at com.crystaldecisions.sdk.occa.security.internal.a.getProgIdsWithCustomRights(Unknown Source)

at com.crystaldecisions.sdk.occa.infostore.internal.ar.a(Unknown Source)

at com.crystaldecisions.sdk.occa.infostore.internal.ar.getKnownRights(Unknown Source)

.

.

.

.

Caused by: com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2

at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)

at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAs._SessionBatchStub.Process(_SessionBatchStub.java:70)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at com.crystaldecisions.enterprise.ocaframework.e.invoke(Unknown Source)

at com.crystaldecisions.sdk.occa.security.internal.d.Process(Unknown Source)

... 14 more

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