CR XI Unhandled exception in crw32.exe Access violation switching printers

[Former Member]

I'm running Crystal Reports Developer 11.0.0.2495. On any report, when I go to page setup and attempt to change the printer to my Dymo 400 Turbo label writer, I get an "unhandled win32 exception occured in crw32.exe [8420]" error. When I go into the debugger it tells me :

Unhandled exception at 0x6a901e35 in crw32.exe: 0xC0000005: Access violation writing location 0x42747570.

I have made an exception in the DEP. Any ideas?

[Former Member · Accepted solution]

Are you using dual monitor?

Regards,

Shweta

[Former Member · Accepted solution]

Yes.