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SAP Performance Issues - CPU Usage & Citrix

Our current environment is as follows

SAP Business One 2007

Windows 2003 R2 SP1

Single Quad-Core Xeon 2ghz

2gb RAM (not enough I know)

Citrix Server

Windows 2003 R2 SP2

Single Dual Core Pentium D 2.8ghz

4gb Ram

That said. Whenever an instance of SAP business one is opened either on the Server directly or in Citrix, the processor usage shoots to 25% +, no matter whether its on the Quad core box or the dual core box or a workstation. Once open, any function within SAP shoots the processor utilization to anywhere from 25% - 75%.

So far I have done the following to attempt to resolve the issue

- Disable Add-On's in the Add-On administrator

- Check the server itself for slowness, it actually runs at <5% CPU usage all the time (no matter how many users are connected).

- Attempt to close any applications such as anti-virus and any other non-system related processes.

No progress. Currently we have 5 users who use Citrix over a full T/1 (both sides) and they experience extreme slowness due to the Citrix server running into processing bottlenecks.

I will continue my search of the forums but any help will be appreciated =)

Thanks!

Former Member
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