Screen Refresh

[Former Member]

When authorized users go into a Business Partner to view credit card

information there are times where the information is not populated, but

it is in the system. After a few minutes you can go back to the same

screen and you can find the information you were looking for. There has

also been an issue of going from one BP to the next and seeing the

information from the previous BP.

[Former Member · Accepted solution]

Hi Nate

It sounds more like an index issue on your database. I would suggest creating a maintenance schedule in SQL and running it one evening. Start with just an index rebuild and see if that solves the problem. Ensure you run a backup before running the maintenance or include the backup in the maintenance run and set it as first in the order.

Kind regards

Peter Juby

[former_member583013]

Which SBO version and Patch are you using?

[Former Member]

Hi Nate,

If this happen to all users, those kinds of errors may indicate your database performence problem. Please follow Peter's suggestion ASAP. If the problem could not be solved, you need to log to SAP support.

How big of your database in size now?

Thanks,

Gordon