Error In ICWC

[Former Member]

Hi All,

After creating the Service Ticket in ICWC it showing an error that Enter Organization Unit sales. I have Created new Org Structure and assigned Profile to it and under that i have created position and under that i have assigned a user.When i login with that user after clicking save it is showing an error that Enter Organizational unit sales.

Thanks and Regards

V.Rajasekhar.

Edited by: rajasekhar on Oct 8, 2008 12:30 PM

[Former Member · Accepted solution]

Hi Rajasekhar

Sounds like your Organizational Data Profile is not set-up correctly.

Your Organizational Data Profile should be linked to the Service Ticket Transaction.

Please check and if still unsure reply to my post.

Regards

Arden