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Error In ICWC

Hi All,

After creating the Service Ticket in ICWC it showing an error that Enter Organization Unit sales. I have Created new Org Structure and assigned Profile to it and under that i have created position and under that i have assigned a user.When i login with that user after clicking save it is showing an error that Enter Organizational unit sales.

Thanks and Regards


Edited by: rajasekhar on Oct 8, 2008 12:30 PM

Former Member
Former Member replied

Hi Rajasekhar

Sounds like your Organizational Data Profile is not set-up correctly.

Your Organizational Data Profile should be linked to the Service Ticket Transaction.

Please check and if still unsure reply to my post.



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