Error In ICWC
After creating the Service Ticket in ICWC it showing an error that Enter Organization Unit sales. I have Created new Org Structure and assigned Profile to it and under that i have created position and under that i have assigned a user.When i login with that user after clicking save it is showing an error that Enter Organizational unit sales.
Thanks and Regards
Edited by: rajasekhar on Oct 8, 2008 12:30 PM
Sounds like your Organizational Data Profile is not set-up correctly.
Your Organizational Data Profile should be linked to the Service Ticket Transaction.
Please check and if still unsure reply to my post.