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ESS: Benefits: OPEN ENROLMENT NOT VISIBLE in ESS

Hi Gurus,

This is regarding a SAP HR implementation for US.

Open Enrollment Service is giving a dump with error

u201CNo Correct Adjustment Reason Specifiedu201D.

Following has been checked, still unable to view it in ESS.

u2022 Employees are configured for running Open Enrollment for employees.

u2022 Employees are assigned to appropriate PA and PSA. Country grouping for both the employees is USA: 10.

u2022 Maintained appropriate data in Infotype 0171(General Benefits Information). Correct benefit program grouping is done for both employees ie maintained first and second program grouping for both employees.

u2022 Maintained Benefit Adjustment Reasons for both the employee i.e. Infotype 0378(Adjustment Reason Data).

u2022 Maintained Open Enrollment Offer for employees between 09.13.2008 and 10.13.2008. (MM/DD/YYYY).

u2022 Program HRBEN001 is running correctly in backend. Both employees are able to choose different benefit plans during the open enrollment period.

u2022 User is having SAP_ALL authorizations.

u2022 Resources and Services are correctly defined and linked in the backend.

u2022 HR_BEN_ESS_RFC_ENRO_REASONS is a SAP defined function module to fetch benefit data from Benefit module and post it to ESS internal tables. Testing it in the background using transaction se37 gives correct results in the backend. It is displaying Open Enrollment as one of the Benefit Reasons.

Kindly help with any pointers at the earliest.

Thanks & Regards

Kumarpal Jain

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