Printing scenario

[Former Member]

The font size of several cells is enlarging for some cells depending on the method of printing

2005A PL 29

Scenarios below for printing a SALES ORDER

1. Open Sales Order, select print review, print from print preview screen = font sizes match PLD

2. Open Sales Order, select file>> Print = font sizes of several cells is signifigantly larger than PLD size

This is happening for all users. Printing to 1 printer.

Has anyone experienced this? Do you know why it is happening?

[Former Member · Accepted solution]

Gordon, What is a printer driver?

[Former Member · Accepted solution]

Printer driver is a software to control printer printing. All hardware need some kind of driver to operate. You can search printer make's website to download their driver.

[Former Member]

Hi Gordon,

The two scenario's below have been printed from the same printer.

The only difference is - one was printed from the print preview - and the other direcrly from the sales screen (or from File>>Print).

Printing from PDF is fine also.

[Former Member]

If you can print PDF correctly, it is definitely your printer driver issue. Somehow, the combination strings just triggered print command directly. This is not a B1 problem.

You can try to use deferent printer drivers to try. Windows default driver for your printer might not be as good as the driver from manufacture directly.

[Former Member]

Hi Lisa,

What printer and printer drivers are you using? That might be the problem source.

Have you tried to print to PDF file? Is there same problem?

Thanks,

Gordon