on 10-08-2008 12:57 AM
Hi,
Is there a way to send email notification to certain people if the document status changes in Solution Manager?
For example: A notification email should be send to business user when development is complete.
When development is complete, document is set with status 'Build complete'. As soon as this status is set, we want to notify business user to test the object. Similarly on other document statuses as well.
Thanks in advance.
Hi Vikky
Check out doco 'How to: Automatic email notification' on service.sap.com.
SAP Support Infrastructure > SAP Solution Manager > Information for VARs ASPs and AHPs > Setup Documents (SP15+)
Thanks
Daniel
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Hi,
Is this email notification works only with Service Desk functionality of Solution Manager?
Because, currently I am not using Service desk functionality.
I am tracking the status during Normal development life cycle. In our development lifecycle, there are various approval steps (statuses) on Functional / Technical designs.We want to trigger email notification upon certain status value.
Thanks.
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