Installing Crystal Reports XI on Small Business Server 2003

[Former Member]

When I go to install the program, I am only getting as far at the Product Activation Code screen.

Once I enter the Activation Code and click next the screen closes and says that Crystal Reports XI installation ended prematurely because of an error.

Then when I say OK it is followed by another error saying "Fatal error during installation".

Anyone seen this before?

John

[Former Member · Accepted solution]

Hi John,

Small Business Server 2003 is not supported with the CR XI. The supported list of Operating systems is as follows,

Operating Systems

u2022 Microsoft Windows 2000 Data Center Server SP4

u2022 Microsoft Windows 2000 Advanced Server SP4

u2022 Microsoft Windows 2000 Server SP4

u2022 Microsoft Windows 2000 Professional SP4

u2022 Microsoft Windows 2003 Web Server

u2022 Microsoft Windows 2003 Server

u2022 Microsoft Windows 2003 Data Center Server

u2022 Microsoft Windows 2003 Enterprise Edition Server

u2022 Microsoft Windows XP SP1

u2022 Microsoft Windows XP SP2

You can also view the supported platform guide at the following link.

https://websmp105.sap-ag.de/bosap-support

I hope this information helps you.

Regards,

Prashant

[Former Member]

Thanks for the help. I didn't even consider in my troubleshooting the operating software. That makes perfect sense.

John