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Issue management - Email transmission to message processor

Hi all,

I am now working in issue management( solman - sp15 ). Here i am trying to create a automatice email transmission to the message process when the issue assigned to him, But its not triggering a mail.i have worked in servicee desk management to sens a automatic mail transmission.

With that knowledge i have worked in this one also..

Here i used the action TASK_ACTION_PROFILE..,,but i feel the problem here is i am not able to define the condition according to the user status.. Am i missiong out anything

Anyone have idea on this???

regards

Vijay

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