Issue management - Email transmission to message processor
I am now working in issue management( solman - sp15 ). Here i am trying to create a automatice email transmission to the message process when the issue assigned to him, But its not triggering a mail.i have worked in servicee desk management to sens a automatic mail transmission.
With that knowledge i have worked in this one also..
Here i used the action TASK_ACTION_PROFILE..,,but i feel the problem here is i am not able to define the condition according to the user status.. Am i missiong out anything
Anyone have idea on this???