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Product category mandatory in the shopping cart ?

Hi everybody,

We are studying shopping carts functionalities in SRM in activating ECS.

We are not using articles, but only product categories. We would like to know if the product category is necessary mandatory in the shopping cart? Indeed, if the shopping cart is related to a simple customer need, the information of the product category is not always known by the requester. He would fill only the description of the request.

Thank you for your help,


Former Member
Former Member replied


Product category (Material Grops) is mandatory for any shopping cart creation, However in SRM some of the basic configuration setting is based on product category only. Mainly the G/L account is mapped with product categories which is important for account validation in the shopping cart.

Kind Regards,


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