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Sync Problem - MI 2.5

Hi

we have a problem with synchronization in the MI. We have a working installation of MI 2.5 SP18 in our test environment. Now, we set up the production environment. At first all went well, I could synchronize from my PC, download installation files etc.

Today I tried to add another device to the environment, and it no longer works: when I do a sync, even from my PC that was working yesterday, then either the sync hangs forever, or I get an "internal server error" without any hint in the trace file.

I can see in the MI WebConsole that a new Device ID is generated every time I try to sync the new device, but the ID is obviously never received by the device.

Any ideas appriciated

TIA

Guido

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