Mail not triggerring inside the condition.

[Former Member]

Hi,

I am facing a problem when approving commercial validation through workflow

I have created an condition and inside the condition i have added the send mail

the email is sent if i put it outside the conditions

but if i put inside the conditions.. in the log and in the technical list

it shows status that mail sent

but when i see the log in the SOST transaction

it shows an grey icon with an status message 672 (no data to send in the que)

can anyone guide me, what would be the problem..

Thanks & Regards

dhinesh

[Former Member]

dinesh,

technically a condition should not have any impact on the execution of send mail step except for that the condition should be satisfied for that branch.

try the following steps to find the problem

- check the binding of send mail step

- moreover instead of sending external mail try to send to sap inbox

[Former Member]

Hi,

Check SCOT It will shows you if entry is pending.

Hope magic works!

Regards,

Purvesh Patel.