Can not load R/3 sales structures on tx CRMC_R3_ORG_GENERATE .

[Former Member]

We changed sales structure of R3. So I want to copy ECC structure.

So I deleted all org in crm with report RHRHD100,RHCHECKRELATIONS).

And updated buffer with report HRBCI_ATTRIBUTES_BUFFER_UPDATE.

I would download structure whid tx tx CRMC_R3_ORG_GENERATE (IMG>CRM> Mater data> Org. Management > Data Transfer> Copy SAP ECC Sales Structure).

But there is still old structure on list of tx CRMC_R3_ORG_GENERATE .

And there is no new org structure of R3.

How can I solve this problem?

Edited by: WON BUM LEE on Oct 7, 2008 8:56 AM

[Former Member]

Hi,

Continue previous message

If you have aready CRM Org structure in place and using for Trans and Master data, you have to modified it manually in CRM.

If you generate Org structure it assign new number range and may cause data inconsistancy with existing master and transaction data that uses Org model.

Regards,

Nilesh P.

[Former Member]

Thank you for answering my question.

And the sales structures is refreshed on CRMC_R3_ORG_GENERATE .

But I have met new problem.

The refreshed sales structure is from wrong source.

I have changed OLTP RFC destination several times for testing.

And now OLTP RFC destination is correct. but CRMC_R3_ORG_GENERATE still load

data from wrong destination.

Should I do someting refresh it?

[Former Member]

Hi,

Guess. Site for OLTP maintained correctly.

Download object DNL_CUST_S_AREA.

Compare sale area in CRM with R/3 after you download above mentioned object.

Then bring org model from R/3.

Regards,

Nilesh P.

[Former Member]

Thank you for quick response.

I downloaded DNL_CUST_S_AREA already.

But but it doesn't work.

It is very strange. I changed OLTP destination. But it still load data from old destination..

is there anything to do?

[Former Member]

Hi,

Hope you don't have any live data.

Please check whether BP integrate with Org structure or not.

Execute RHRHDL00 program for deletion of the current OM structure in CRM.

Object type = O

Evaluation Path = ORGEH

Create following program and execute it.

REPORT ZCRM_ORGMAN_R3_ORGDATA_DEL.

DATA: lv_answer TYPE char1.

START-OF-SELECTION.

• popup to confirm

CALL FUNCTION 'POPUP_TO_CONFIRM_STEP'

EXPORTING

defaultoption = 'N'

titel = text-001

textline1 = text-002

IMPORTING

answer = lv_answer.

• refresh buffer

IF lv_answer = 'J'.

DELETE FROM DATABASE indx(st) ID 'KEY'.

ENDIF.

If any BP and Material replicated to CRM box need to be first deleted.

You have to first delete BP using BUPA_TEST_DELETE and Material using COM_PRODUCT_DELETE_ALL.

Execute CRMC_R3_ORG_GENERATE transaction again to get R/3 structure

Read OSS note: 696229

Regards,

Nilesh P.