not allowing to delete shopping cart

[Former Member]

When trying to delete shopping we are getting the following error message "document is still being processed in the background;try again later"

how to solve it?

Thank you.

[Former Member · Accepted solution]

Hello,

Please try the following:

- Open trx SM58

- Is there an entry for this SC? If YES it is an indicator for an error

in the Workflow.

- Go to Menu>Change>LUV restart, this shold restart the WF for this SC.

- Now the SC should be available in trx BBP_MON_SC

- Now try to delete the SC.

If this should still not solve the problem:

- Start trx. SE37 and enter FUBA 'BBP_PDH_WFL_CHECK_WF_LOCK' and click

on display.

- Set a breakpoint CALL FUNCTION 'BBP_PDH_WFL_CHECK_WF_BUSY':

...

IF iv_parc_only IS INITIAL.

CALL FUNCTION 'BBP_PDH_WFL_CHECK_WF_BUSY' <

EXPORTING

iv_object_id = iv_object_id

iv_object_type = iv_object_type

iv_guid = iv_guid

IMPORTING

ev_workitem_id = ev_workitem_id

ev_workflow_busy = ev_workflow_lock

ev_workflow_error = ev_workflow_error.

...

- Now start trx BBP_MON_SC in SAPGUI,

- Enter SC no. and click on delete

- The system should stop at the BP.

- Execute with F6 the function module

- Delete the 'X' in varaible 'ev_workflow_lock'.

- Then leave with F8

- Then a message should be displayed that the SC is deleted.

Kind Regards,

Gaurav

PLEASE GIVE FULL POINTS FOR USEFUL REPLIES

[Former Member]

Hi

Please contact your SAP BASIS team it is related to BASIS issue some updated is take some time

G.Ganesh Kumar

[former_member183819]

Hi

check SM58 ,sm12 any log for that user.if not

check this note

1128460 - Document is still in being processed in the background

BR

Muthu