sending CRM survey templates to Mobile handheld using Mobile infrastructure
I have a a requirement to send survey templates to handheld client using mobile infrastructure. Also the survey results have to be send from handheld client to CRM using the mobile infrastructure.
Has anybody send CRM objects using mobile infratructure? Usually CRM middleware is used for sending and receiving data to mobile devices.
But Mobile infrastucture is different from CRM middleware and use download modules to fill syncBO structures and then create XML files to send to handheld cleint. When it gets the XML results from client, it fills the syncBO from the xml and then call upload modules to send data to update backend (CRM or ERP ) objects.
Please let me know if you have done similar development and if you faced any complexities to send CRM data using mobile infratructure.