Posibility to use two webclient in one CRM server
Our client already implement CRM 2005 for division A, now for the next phase they want to implement in other division (Division B). Division B have different type of customer handling for service complaint, so i create new transaction type and BSP application for complaint transaction in Division B.
If i want to access complaint transaction that has been defined for Division B through CRM_IC transaction, the system always open the IC webclient for Division A.
Is it possible to use IC webclient with different transaction type in one CRM server?if its possible, how to map the IC webclient with transaction type?Thank You.