bc sets to be activated for service desk in solution manager 7.0

[Former Member]

Gurus ,

i referred teh blog ,

for configuring service desk .

we are susing solution manager 7.0 . but certain BC sets listed in the blogs are pertained to 3.2 version .

some of those BC sets could not be found in solution manager 7.0

could you please guide me on ,

BC sets to be activated for service desk in solution manager 7.0?

what are the uses of activating these BC sets ?

[Former Member · Accepted solution]

Hi,

refer to following notes.

These BC sets actually carry out some standard setting across your system.

Note 898614 - Solution Manager Service Desk: BC sets

Note 931196 - New text types for Service Desk in SAP Solution Manager

Pls assign pts.

[Former Member]

In IMG doc select BC sets and active them. It helps service desk functionality to work smooth.

Regards,

Nikhil

[Former Member]

BC-Sets (Business Configuration Sets) are sets of customizing settings which apply to a certain scenario.

Please have a look at note 898614.

Hope this helps.

/cheers

[Former Member]

Thanks for your response .

i have already implemented the above note .