Can not determine sales office or sales group on ppoma_crm

[Former Member]

Hi, CRM Gurus.

I would like to change organigation on PPOMA_CRM.

When I assign sales office or sales group on sales senario at the

function tab, this error message is occured.

"No sales office could be determined."

How should I do to determine sales office of sales group?

Edited by: WON BUM LEE on Oct 7, 2008 7:03 AM

Edited by: WON BUM LEE on Oct 7, 2008 8:22 AM

[Former Member · Accepted solution]

Hi WON BUM LEE,

Hava you replicated the sales area from R/3. If not replicate it and see wheather the sales area exist in crm or not. If yes go to Tcode OOATTRCUST and chosse SALES and doubleclick on attribute and scenario. Thre U make

SALE IS_SA_GRP No inheritance 3

SALE IS_SA_OFF No inheritance 2

SALE IS_SA_ORG No inheritance 1

Change it to 0

0

0

I think it will solve.

Thanx

Chinmaya

[Former Member · Accepted solution]

Thank you for answering my question.

On tx OOATTRCUST, I can not change sales senario. when I try to change it, error message occurs like this "Do not make any change (SAP entry)"

And can I have some information about sales senario? I don't know what does it work about.

thanks again.

[Former Member · Accepted solution]

Hi,

ignore the warning message and press enter and save it.

Thanx

Chinmaya

[Former Member · Accepted solution]

Thank you for quick response.

I have one more question. Where can I have more information of sales senario?

[Former Member · Accepted solution]

Hi,

In IMG you can see hte sales scenario. Under master data only you can see the sales scenario. Except that I dont think u will get anywhere.

If the same error persists, Then go to sa38 run the report HRBCI_ATTRIBUTES_BUFFER_UPDATE. Try tis I think it can solve ur problem.

All information related to Org structure are stored in table HRP1001. go to tcode - se16 and run the table. while running the table give object type and execute it. It will show you all the organization id.

Appreciate the answer.

Thanx

Chinmaya