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Home Page configuration in ICWC


We are implementing CRM 2007 Interaction Center scenario.

I have a workcenter for Home Page (workcenter SRV-HOME) in the Interaction Center. The Home page has these blocks (My open tasks, Appointments, Create, Reports, Workflow etc). My question is how can I get data populated in these blocks? (eg: list of Tasks under my Open tasks)

I'm creating tasks through Service Orders and tasks with Open status should appear here. But they are not! Am I missing any configuration?


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