Deleted User License
I deleted a user from the Admin-Setup-General-User menu. At the time, a license was still allocated to this user. Now when I want to reallocate this license, it is no longer available and the user is no longer listed in the license administration window. How can I unallocate the liccense from the deleted user? Thanks.
Karl Heagle replied
When trying to allocate licenses to users, the number of licenses
available is less than the (number of total - number of licenses already
(Menu Path: Administration -> License -> License Administration)
license allocation, licenses available, license administration, SAP
Business One, missing, less.
Reason and Prerequisites
A user with a license allocated to her/him has been deleted from the
system without deallocating the license first, or a company with users
assigned has been deleted without deallocating the licenses first.
Each time a license is allocated/deallocated an entry is generated in an
xml file "B1Upf.xml"
(Path: C:\Program Files\SAP\SAP Business One ServerTools\License\
If a user/database is deleted without previous deallocation of a license
that entry is not removed from the file thus taking up a license space.
To resolve the issue follow these steps:
1. Close all SAP Business One clients.
2. Make a copy of the file (C:\Program Files\SAP\SAP Business One
ServerTools\License\B1Upf.xml) and save it with a different name or in a
3. Delete the original file.
4. Stop/Start the license server.
5. Connect to SAP Business One and assign the licenses (Administration
-> License -> License Administration). You will need to reassign
licenses for all your users.