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Deleted User License

Hi experts,

I deleted a user from the Admin-Setup-General-User menu. At the time, a license was still allocated to this user. Now when I want to reallocate this license, it is no longer available and the user is no longer listed in the license administration window. How can I unallocate the liccense from the deleted user? Thanks.



Try this


When trying to allocate licenses to users, the number of licenses

available is less than the (number of total - number of licenses already


(Menu Path: Administration -> License -> License Administration)

Other terms

license allocation, licenses available, license administration, SAP

Business One, missing, less.

Reason and Prerequisites



A user with a license allocated to her/him has been deleted from the

system without deallocating the license first, or a company with users

assigned has been deleted without deallocating the licenses first.

Each time a license is allocated/deallocated an entry is generated in an

xml file "B1Upf.xml"

(Path: C:\Program Files\SAP\SAP Business One ServerTools\License\


If a user/database is deleted without previous deallocation of a license

that entry is not removed from the file thus taking up a license space.

To resolve the issue follow these steps:

1. Close all SAP Business One clients.

2. Make a copy of the file (C:\Program Files\SAP\SAP Business One

ServerTools\License\B1Upf.xml) and save it with a different name or in a

different folder.

3. Delete the original file.

4. Stop/Start the license server.

5. Connect to SAP Business One and assign the licenses (Administration

-> License -> License Administration). You will need to reassign

licenses for all your users.



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