BOXI3.0 An internal error occurred while calling the 'getDocumentInfosMDP'

[Former Member]

Hi,

I get url with openDocument and display the error:

An internal error occurred while calling the 'getDocumentInfosMDP' API. (Error:WIS 30270)

why ocurred?????

thanks...

example of url: http://paserver/OpenDocument/opendoc/openDocument.jsp?sType=wid&sDocName=company_report&lsScompany=X...

[Former Member · Accepted solution]

Hi Ilda,

This is an error message commonly found in XI r2 as well, relating to your WebI services.

There are a lot of issues that could cause this error to appear. I suggest that you search in the SAP notes for more information. Just as a quick check, here are some of the things I would look into to see if everything is set up correctly:

- Binding order of the NIC's on your server

- Binding of the all services against the correct NIC

- Memory heap size for Tomcat

- Token size

- Number of connections (lowering them and adding a second WebI service might help stability issues)

- ...

Kind regards,

Kristof

[Former Member]

nothing

[Former Member]

hi

today carried out a test and the report was fine, but after further testing, showed me the report without recovering the data, according to the parameters they pass, and they were the same parameters with which tried the first time ( where it showed me the report with data)

[Former Member]

Hi Kristof:

thanks, I will try yours poitns

[former_member212749]

Hi ,

Try using this

="a href='http://l1280:8080/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp?&sDocName=Account&sType=wid&iDocID=5311&lsSAccountType="[Account Type]"'>"[Account Type]"</a>"

Regards

Prashant

[Former Member]

Hi Prashant:

I use BO XI 3.0 the url, change. Now is:

//Build openDocument.jsp URL reporting request.

http://servername:8080/OpenDocument/opendoc/openDocument.jsp?iDocID="; + docID + "&token=" + enterpriseToken;