Problem with batchNumber Allocated in Sales Order

[Former Member]

Hello,

Today we have seen a strange problem for one of our customers.

In fact, here is the problem:

My customer does a sales order normally like this:

Customer1

- Item1 1500 unit --> No Batchnumber allocated

- Item2 3000 unit --> BatchNumber "AA" allocated for 3000 unit

Some days later, they change the sale order like that:

Customer1

- Item2 4500 unit --> BatchNumber "AA" allocated for 4500 unit

The same day, the customer does the invoice for the 4500 unit of Item2

But the problem: when I go in the "Batchnumbers transactions reports" I see that:

- OR 1 --> Allocated 3000

- OR 1 --> Allocated 4500

- IN 2 --> Qty -4500 and Allocated -4500

So 3000 units of Item2 stay allocated in a sales order which is closed.

That is a problem to allocated this batchNumber in an other sales order.

Can you help me about this? How I can canceled the allocation?

Thank you.

best Regards

Séverine

[former_member583013 · Accepted solution]

Please provide SBO Version and Patch level

When you enter another Sales Order...does the Batch AA for 3000 not show as available or are you seeing this only in the Batch Transaction Report.

[Former Member]

ok I have seen this problem with support.

Thank you

[Former Member]

It's SAP Business One 2005 A PL: 46

When I enter another Sales Order the Batch AA for 3000 isn't show as available.

The batch is really put as allocated.

[former_member583013]

Appears to me as a system issue. But could you please confirm that you are actually changing the quantity of the same item on the same row.

The reason I am asking this is in business one the Base Document reference is maintaining with 4 reference values.

DocType

DocNum

DocEntry

LineNum

Even a user deleting the row and adding a new row of the same item could cause SAP to think that it is a new line.

Please check this and if everything is as you originally described please post this to SAP Support through a Support Message and they would be able to look into it

Suda