Customize message for extended notification

[former_member361003]

Hi All,

I am using extended notification for some workflows to send notification to the user's email when there are some work items pending in their UWL. I want to customize these messages based on task type. Lets say for example one message for TS1000000034 and another message for TS100000005.

Let me re-iterate my requirement: How to customize messages in extended notification ?

Any help is highly appreciated.

Thanks.

Edited by: Bijay Kumar on Oct 6, 2008 6:26 PM

[Former Member]

Hi Bijay,

Use program RSWUWFML2 to send work item notifications to users email inbox.

In this program you can set a variant for different tasks and its corresponding messages. Maintain the messages in SE91 or if you want email content etc to be different, then use SE61.

Cheers,

Satish

[Former Member]

Hi Bijay,

i have the same question, do you have a solution ?

Cheers

[former_member361003]

Hi.

Thanks Charan and Satish. Both of your solution will work. However I am using extended notification which is kind of replacement of what Satish suggested.

I am still looking to way to customize message based on task type for extended notification.

Any further comments, suggestions, codes, ideas in line to extended notification is highly appreciated.

Thanks.

Bijay

[former_member185879]

Hi,

If you want to send a message according to particular task, then you can write a message in a Task Description tab which is available in Task.

the description will be displayed in the extended notification mail.

Please check it.

Regards

SM Nizamudeen

[former_member361003]

any thought on customizing the message in extended notifications per task type.

any help in this line is appreciated.

thanks.

[Former Member]

You need to create a custom class by copying this "CL_SWN_MESSAGE_STD" and there are methods where you need to write your own code. This custom one need to be maintained at Message Template in SWNCONFIG

[former_member361003]

Thanks. I will try this last approach.

[Former Member]

Hi ,

If you looking for a task based extended notification.

I would suggest you use a background program which is scheduled to look for the specific task number in a list of user inbox in a timed fashion.

When found send an email to the address with content depending on the task type.

I am not sure how hard or easy is the configuration for the same and also introducing task based content in the extended notifications.

Let me know

Thanks ,

Charan.

[former_member361003]

Hi Charan,

Which program should I use to run in background ? Is there handler that I can use based on task to format custom message. I did not get what you are trying to say. Could you clarify me?

Thanks.

Bijay

[Former Member]

Hi ,

I was talking about a custom Z program which has to be written to address your requirment.

The Zprogram reads the sap inbox and cheks for the specific task and then sends an email with a custom content according to the task type.

The inbox can be read from a table SWWUSERWI giving the user id and the task number ( the task you want to monitor )

There are many SAP email program that can be used along with this content

Thanks,

Charan.

[former_member361003]

Thanks Charan. Actually I am implementing extended notifications for this. I believe SAP has developed extended notification for this kind of scenario. There has to be a way to enhance extened notification to send custom message per task using extended notification.

any help in this line is highly appreciated.