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Cannot log into Visual Administrator

Cannot open Visual Administrator. Getting the following error:

#1.5#C000AC10DC0C00040000000101060478000458959CAB8F18#1223299508703#com.sap.engine.services.adminadapter.gui.tasks.LoginTask##com.sap.engine.services.adminadapter.gui.tasks.LoginTask#######Thread[Thread-47,6,main]##0#0#Error#1#/System/Server/VisualAdministrationTool#Java###Error while trying to login to bsedev.border-states.com: Authentication failed.

[EXCEPTION]

#1#com.sap.engine.services.security.exceptions.BaseLoginException: Authentication failed.

at java.lang.Throwable.<init>(Throwable.java:194)

at java.lang.Exception.<init>(Exception.java:41)

at java.security.GeneralSecurityException.<init>(GeneralSecurityException.java:43)

at javax.security.auth.login.LoginException.<init>(LoginException.java:53)

at com.sap.engine.services.security.exceptions.BaseLoginException.<init>(BaseLoginException.java:113)

at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:172)

at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:172)

at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImpl.login(RemoteLoginContextHelperImpl.java:72)

at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImplp4_Skel.dispatch(RemoteLoginContextHelperImplp4_Skel.java:64)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:320)

at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:198)

at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:129)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Caused by: javax.security.auth.login.LoginException: javax.security.auth.callback.UnsupportedCallbackException: com.sap.engine.services.security.exceptions.BaseUnsupportedCallbackException: <Localization failed: ResourceBundle='com.sap.engine.services.security.exceptions.SecurityResourceBundle', ID='Handler com.sap.engine.services.adminadapter.gui.tasks.LoginTask@1a3aa2c does not support callback com.sap.engine.services.security.remote.login.SerializableGetterCallback@8990e4', Arguments: []> : Can't find resource for bundle java.util.PropertyResourceBundle, key Handler com.sap.engine.services.adminadapter.gui.tasks.LoginTask@1a3aa2c does not support callback com.sap.engine.services.security.remote.login.SerializableGetterCallback@8990e4

at com.sap.engine.services.security.remoteimpl.login.RemoteCallbackHandlerImpl.handle(RemoteCallbackHandlerImpl.java:92)

at com.sap.engine.services.security.remoteimpl.login.RemoteCallbackHandlerImpl_Skel.dispatch(RemoteCallbackHandlerImpl_Skel.java:63)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:320)

at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:198)

at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:636)

at java.lang.Thread.run(Unknown Source)

at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:167)

... 11 more

-


predecessor system -


com.sap.engine.services.security.exceptions.BaseLoginException: Authentication failed.

at java.lang.Throwable.<init>(Throwable.java:194)

at java.lang.Exception.<init>(Exception.java:41)

at java.security.GeneralSecurityException.<init>(GeneralSecurityException.java:43)

at javax.security.auth.login.LoginException.<init>(LoginException.java:53)

at com.sap.engine.services.security.exceptions.BaseLoginException.<init>(BaseLoginException.java:113)

at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:172)

at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:172)

at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImpl.login(RemoteLoginContextHelperImpl.java:72)

at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImplp4_Skel.dispatch(RemoteLoginContextHelperImplp4_Skel.java:64)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:320)

at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:198)

at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:129)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Caused by: javax.security.auth.login.LoginException: javax.security.auth.callback.UnsupportedCallbackException: com.sap.engine.services.security.exceptions.BaseUnsupportedCallbackException: <Localization failed: ResourceBundle='com.sap.engine.services.security.exceptions.SecurityResourceBundle', ID='Handler com.sap.engine.services.adminadapter.gui.tasks.LoginTask@1a3aa2c does not support callback com.sap.engine.services.security.remote.login.SerializableGetterCallback@8990e4', Arguments: []> : Can't find resource for bundle java.util.PropertyResourceBundle, key Handler com.sap.engine.services.adminadapter.gui.tasks.LoginTask@1a3aa2c does not support callback com.sap.engine.services.security.remote.login.SerializableGetterCallback@8990e4

at com.sap.engine.services.security.remoteimpl.login.RemoteCallbackHandlerImpl.handle(RemoteCallbackHandlerImpl.java:92)

at com.sap.engine.services.security.remoteimpl.login.RemoteCallbackHandlerImpl_Skel.dispatch(RemoteCallbackHandlerImpl_Skel.java:63)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:320)

at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:198)

at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:636)

at java.lang.Thread.run(Unknown Source)

at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:167)

... 11 more

The administrator password is the same in the secure store of config tool as it is the J2EE password.

Has anyone seen this before? We need to log into Visual Admin to make some changes.

Thanks,

Dale Dingmann

Former Member
Former Member replied

Hello Dale,

Check the condition described in SAP Note 957355 - Cannot Login to Visual Administrator

Check for the setting described in the note, through Configtool, and proceed accordingly.

Hope this will help

Regards

Dhiraj

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