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Adobe Document Service does not work

Hi All, I am on my final error in my integration of a BI 7.0 system to the portal. I have already configured and tested the adobe connection from my site and it works fine.

In the support desk tool for integration into the portal, there is export check error relating to adobe. Here is the error:

ADS does not work.(Service call exception; nested exception is: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://MDCSAP08:50000/AdobeDocumentServices/Config?style=document")

Im thinking that my problem is, my support desk tool is pointing to a different URL address (that I had an issue before as well for the integration and is now fixed). It is still pointing to my old URL which is not an FQDN. Is there a parameter or somewhere I can tell it to point to the updated URL? or what do you think the problem is? I've checked the forums and sapnotes already but I havent found a solution to my problem. Any help would be appreciated. Thanks.

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