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Multi level substitution

Hi gurus,

I have come accross with a strange problem now are days.

I m having 3 users say A,B,C.

B is a substitute for A,

c is a substitute for B


So logically thinking if work item is forwarded to A it should go to C.

But this is not the case it is not reaching to C.

CAn anybody please let me know the reason I m a bit stucked.

Helpful answers will be rewarded accordingly.

Thanks in advance.


Edited by: sahir vhora on Oct 6, 2008 3:17 PM

Former Member
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