Create PDF from Crystal Reports

[Former Member]

Hi,

We are using Crystal Reports XI with Adobe Acrobat Professional 8. When we create a pdf from crystal reports its giving crw32.exe encountered problem. Reinstall both the softwares are not useful. Adobe support professional says problem could be in crystal reports.

We are doing the following steps to create a pdf.

Crystal Reports->File->Print->Select Adobe PDF....

So please let me know the solutions for this.

Shivkumar.

Edited by: Shiv Kumar on Oct 4, 2008 11:53 AM

[Former Member · Accepted solution]

Hi Shiv

I would like to inform you that "Fail to export" error occures while exporting to PDF format when you use font other than true type font(ttf).

Are you using open Type font?

Exporting using PDF format does support only ttf format.

Hope this helps.

Regards

Asha

[Former Member · Accepted solution]

Hi Asha,

Yes, we using both true type & open type fonts also.

Shiv.

[Former Member · Accepted solution]

Hi,

any one can reply me.....

[Former Member · Accepted solution]

Hi Shiv

As I said, only TTF fonts are supported with the PDF format otherwise it will give an error message as "Failed to export". Enhancement request for the same has been raised.It might get fixed in the coming service pack.

Try exporting the report which is using only ttf.

Regards

Asha

[Former Member]

As opposed to printing the report using the adobe drivers, can you use the 'export' functionality, and export the report to pdf?

The export button looks like a white envelope with a red arrow pointing into it in the Crystal interface.

[Former Member]

Hi,

Thanks for ur reply.. When i use the export function,,its giving "Failed to Export Report".Is there any way to get rid of this>

Shiv.