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Pick and Pack Problem

Hello,

I am having a problem with releasing a certain sales order to a pick list. I have a sales order that has 18 lines. 17 of the 18 lines have plenty of stock in the warehouse to release. When I use the pick and pack manager and try to release the 17 lines I get the error message saying that "Release Quantity Exceeds Available Quantity". However, if I release the same 17 lines to 2 seperate pick lists it works just fine with no error. Has anyone ever seen something like this? Out of the thousands of orders we have in our system that have been released to pick lists, this is the first time I have ever seen this.

The version that I am having this problem in is 2007A SP00 PL41. The database was upgraded from 2005A SP01 PL22. The order in which this is happening is one that was entered in the 2005 version prior to upgrade. I am able to release the exact same order with no problem in the 2005 version.

Any suggestions would be greatly appreciated.

Heath Gardner

Former Member

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