What is service map in the portal, in witch case wa have to use it, is it linked to role or iview..
The Service Map iView is an ERP-specific variant of the portal Workset Map iView. It serves as a central point of entry and guided access to the services of SAP service modules such as the Manager Self Service (MSS) module, or the Employee Self Service (ESS) module.
Please refer to
Hope this helps.