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Error when adding a delivery


I have a customer that is getting this error:

System Message Error: Item Click Event Handler Failed: Cannot get information for an item when the item is not active (66000-109)

whenever they are trying to add a delivery.

I've searched the Business one forums and the SAP notes as well as everywhere else that I can think of and I am not finding any relevant information on what could be the cause.

The customer is using a Drop Ship addon that I feel may be causing the issue, but I thought it might be a good Idea to post here first and see if anyone has run into this before posting it to the SDK forum.

Any direction would be very useful.

Thanks in advance and best regards,


Former Member


You are correct, It seems to be the Addon which is causing this. the Click Event on the Add is what it is pointing to. Please take this up with the AddOn manufacturer


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