Error when adding a delivery

[lucas_fischer]

Hello,

I have a customer that is getting this error:

System Message Error: Item Click Event Handler Failed: Cannot get information for an item when the item is not active (66000-109)

whenever they are trying to add a delivery.

I've searched the Business one forums and the SAP notes as well as everywhere else that I can think of and I am not finding any relevant information on what could be the cause.

The customer is using a Drop Ship addon that I feel may be causing the issue, but I thought it might be a good Idea to post here first and see if anyone has run into this before posting it to the SDK forum.

Any direction would be very useful.

Thanks in advance and best regards,

Lucas

[former_member583013 · Accepted solution]

Lucas,

You are correct, It seems to be the Addon which is causing this. the Click Event on the Add is what it is pointing to. Please take this up with the AddOn manufacturer

Suda

[lucas_fischer]

Hello all,

it is definitely an addon issue so I will be taking this matter up with the addon publisher

thank you for all of your advice

kind regards,

Lucas

[former_member708266]

Dear,

For your issue, would like to recommend you to report a message to SAP according to my experience.

Regards

Apple

[JesperB1]

Hi Lucas,

I could only find this error message being reported once before, this was in connection with an addon.

Standard trouble shooting steps:

- disactivate addon

- disactivate any transactions notification that might be running.

Try to reproduce again.

Hope it helps.

Jesper