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Crystal reports server authorization error

We have some strange error with our crystal reports server installation. We always recive error: Account information not recognized: Server CRS not found or may be down.

Yesterday all works fine.

Also i notice, that all CRS process runing well, but netstat -antup | grep 6400 down show that port is open.

There is no strange error in log files, accept:

Fri Oct 03 19:35:33 GMT0400 (MSD) 2008 /home/crystal/bobje/setup/jscripts/ccmunix.js started at Fri Oct 03 19:35:33 GMT0400 (MSD) 2008

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 About to process commandline parameters...

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 Stopping all...

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: cmsLAUNCH pid is 27993

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: pageserverLAUNCH pid is 28008

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: cacheserverLAUNCH pid is 28018

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: inputLAUNCH pid is 28028

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: outputLAUNCH pid is 28041

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: destjobserverLAUNCH pid is 28047

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: lovjobserverLAUNCH pid is 28069

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: reportjobserverLAUNCH pid is 28089

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: programjobserverLAUNCH pid is 28100

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: eventserverLAUNCH pid is 28110

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 pid file is open

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 file: rasLAUNCH pid is 28128

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 Finished processing commandline parameters.

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 Warning: No password supplied, setting password to default.

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 Warning: No username supplied, setting username and password to default.

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 Warning: No authentication type supplied, setting authentication type to default.

Fri Oct 03 19:35:33 GMT+0400 (MSD) 2008 Warning: No CMS name supplied, setting CMS name to machine name.

Timestamp ProcessID ThreadID Message

Fri Oct 3 15:32:05 2008 26488 1095670656 assert failure: (sguid.cpp:497). (0 : no message).

Fri Oct 3 15:32:05 2008 26488 1095670656 assert failure: (sguid.cpp:791). (0 : GetHostId, Everything else failed so using a random host id).

Timestamp ProcessID ThreadID Message

Fri Oct 3 15:34:44 2008 27993 1095670656 assert failure: (sguid.cpp:497). (0 : no message).

Fri Oct 3 15:34:44 2008 27993 1095670656 assert failure: (sguid.cpp:791). (0 : GetHostId, Everything else failed so using a random host id).

Fri Oct 3 15:39:44 2008 27993 1095670656 assert failure: (ObjectSubsystem.cpp:1663). (thisList->RemoveKey( pf ) : no message).

Fri Oct 3 15:44:44 2008 27993 1095670656 assert failure: (sguid.cpp:262). (0 : no message).

How i can make CRS server working?

Former Member
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