Cancelling Incoming Payment with Cheque deposited
I need some help cancelling a receipt, my client already deposited the cheque assosiated with the receipt and it bounces so they need to cancell.
When I cancell the deposit I get a ' Date out of reference date range' error.
When I tried to cancell the receipt I get an error ' the cheque was already deposited, cancelled or endorsed.'
How do I go about cancelling this receipt? Im obviously missing a step or 2.