cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelling Incoming Payment with Cheque deposited

Former Member
0 Kudos

Hi Guys,

I need some help cancelling a receipt, my client already deposited the cheque assosiated with the receipt and it bounces so they need to cancell.

When I cancell the deposit I get a ' Date out of reference date range' error.

When I tried to cancell the receipt I get an error ' the cheque was already deposited, cancelled or endorsed.'

How do I go about cancelling this receipt? Im obviously missing a step or 2.

Regards,

Lebo

Accepted Solutions (0)

Answers (2)

Answers (2)

former_member187989
Active Contributor
0 Kudos

Set reqd. posting period in general settings & try it.

Jeyakanthan

Former Member
0 Kudos

Hi There,

Im using SBP 05 Pl 0, I set the previous period which is Sept 08 to active. and I am still geting the error. I cant cancel the deposit nor the reciept.

Edited by: Rui Pereira on Apr 28, 2009 12:29 PM

Edited by: Paulo Calado on Jun 18, 2009 5:19 PM

msundararaja_perumal
Active Contributor
0 Kudos

At first you need to cancel the deposit document,then only you can cancel the incoming payment document.

Then you have to do manual internal reconciliation.

Former Member
0 Kudos

Hi there,

Is there any other way to not cancel the previous payment? We have already completed bank reconciliation and do not want to cancel it. Would posting through "Outgoing payment" make more sense?

Sunny