on 10-03-2008 1:03 PM
Hi Guys,
I need some help cancelling a receipt, my client already deposited the cheque assosiated with the receipt and it bounces so they need to cancell.
When I cancell the deposit I get a ' Date out of reference date range' error.
When I tried to cancell the receipt I get an error ' the cheque was already deposited, cancelled or endorsed.'
How do I go about cancelling this receipt? Im obviously missing a step or 2.
Regards,
Lebo
Set reqd. posting period in general settings & try it.
Jeyakanthan
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At first you need to cancel the deposit document,then only you can cancel the incoming payment document.
Then you have to do manual internal reconciliation.
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