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Workflow for ERMS

Hi Gurus,

Can we manually populate some data in workflow WS0020001 during runtime (e.g. Business Partner)? Pls. guide us on this.

Actually, we are trying to create service tickets through e-mails but don't have MS Exchange connectivity yet.

Is there an alternative to this? I mean, till the time we get MS Exchange connectivity, how can we recognize a business partner after receiving the e-mail?

Thanks,

Vivek

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