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Report window does not close properly when using openDocument

XI R2 InfoView

Windows 2003 server



We have been experimenting with the use of openDocument and have managed to achieve what we wanted but have one small problem. When the document is retrieved it is opened in a new browser window. When Close is selected from the drop-down Document menu the document is closed but the window shrinks to approx 8.5cm x 6 cm and remains open.

A similar thing happens when we use the Preview button to view a document in the CMC, except in that case the document does not close and closing the browser window leaves a button on the Windows taskbar. There doesn't appear to be a related window as it cannot be restored but you have to right click and select Close to get rid of it.

Any ideas what is causing these problems and how we can get round them?

Former Member
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