We are sending deliveries to external warehouse system in two different ways depending on the situation.
Picking requests via PICKSD for normal deliveries to customers and deliveries via SHPORD for customer returns. Empties are excluded in the PICKSD-case by not having the item category of those items to be relevant for picking.
But since the SHPORD is not picking based we cannot use the same logic to exclude empties for customer returns.
Does someone know if there are some other way to exclude the empties? They have a separate item category and a separate material type. Do I have to do programming? If so, where? Can I filter it in the distribution model? If so, are all the child segments for the item also filtered automatically?
Anyone with an idea?