Help: N authorization to start service sap.com/pcui_gp~xssutils/XssMenu
We are trying to configure ESS in our NetWeaver 2004s Portal. On the ECC backend system, we have added the SAP_ESSUSER_ERP role to the users. When the users logon to the Portal and access the Overview page, they get the error: "You do not have the authorization to start service sap.com/pcui_gp~xssutils/XssMenu."
Based on my search in the forums so far, I understand that this error might possibly have something to do with permissions with WebDynpro related services on the Portal, but have no idea on how the permissions can be given?
1. how do we assign WebDynpro service permission on the Portal?
2. do we need to configure any WebDynpro services at the ECC backend system?
Based on the defaultTrace.trc on the Portal, I doubt there is anything that we need to setup in ECC backend since the first few lines of the error refer to what I assume is a Portal component:
"Date : 10/02/2008
Time : 20:11:18:982
Message : You do not have the authorization to start service sap.com/pcui_gp~xssutils/XssMenu.
com.sap.pcuigp.xssfpm.java.FPMRuntimeException: You do not have the authorization to start service sap.com/pcui_gp~xssutils/XssMenu.
Any help would be greatly appreciated!
Many thanks in advance.